Blog

  • Home
  • News
  • Here’s what happened when we took on an apprentice…
You Are Here:

Here’s what happened when we took on an apprentice…

Posted on | Posted in News

A little over 18 months ago, we decided it was time to try something new.  Finding people jobs in Basingstoke and surrounding areas, Wote Street People has always grown organically, but after a stagnant 12 months we wanted to initiate a change.

How were we going to do this?  Do we just wait for the right person to come along?  We felt we needed a new perspective.  Our team comprised people over the age of 35, maybe we needed an injection of youth? (Sorry Matt!)

Initially that’s why we looked to recruit an apprentice.  A blank canvass to be moulded in our image, no bad habits to “unlearn” – but also to question the status quo. 

A chance to grow our team

It was a way of trialling if an extra body would work the way we needed it to.  A chance to grow without maximum outlay.  Being a small, independent company, all our expenditure needs some form of return.

As the average age of our apprentice applicants was around 18 and they wouldn’t have had chance to build up much work experience, we decided that the recruitment process would include an assessment morning.  This allowed us to see them in “action”, rather than just reading their CV and interviewing them.

So, we asked them to complete two admin tasks, interview one of the team and then present their findings on that team member to the rest of the room, we could see who would adapt quickest to the role.  The CV was almost irrelevant, it was all about attitude.

One candidate stood out. We appointed Kyra in September 2016.  By November 2017 she completed her apprenticeship and is now our Temporaries Recruitment Consultant, recruiting for jobs in Basingstoke and dealing candidates looking for temporary positions.

We thought the learning curve would be one way

Having an outside perspective on our company has allowed us to question our processes to ensure that we are working as effectively and efficiently as possible.  One example is the age old argument of “you’re not on the phone enough”.  Now, I bang on about this every day.  When I tackled Kyra about not calling temps for work, her answer was simple “no-one listens to voicemail anymore”.  She was right, how did I know? – because I don’t listen to my voicemail either!  However, texting means that she gets a much better response to those “are you available today?” requests.  As a consequence, we have now created text templates for all our candidate correspondence and our temporary vacancy fill rate has soared.

Other benefits include seeing someone develop and grow.  We all have a tendency to parent Kyra, to nurture her.  It’s a two way process though.  Kyra has really given us an injection of energy and an insight into the outside world that we were blithely unaware of.

Perhaps, even more importantly, we are investing in the future of our local economy.

Searching for a job in Basingstoke or looking to hire?

Talk to Kyra or any one of our team if you are searching for a job in Basingstoke and the surrounding area – call us on 01256 799127.  You can also find Kyra on Facebook or speak with our friendly Chatbot ‘Robo Recruiter’ via our website.

0

Leave a Reply

Your email address will not be published. Required fields are marked *

Latest Posts
24 Sep 2018

New research shows that 40% of employers believe office perks reduce employee stress

Wellbeing in the workplace is regularly making the news headlines. More and more smart employers recruiting for jobs in Basingstoke are asking us how they can create a healthier office space that will attract top talent to their business – and help retain valued employees. More than just a pay check In our previous blog[…..]

Latest Posts
24 Sep 2018

Want to know the secret to retaining staff?

So, you’ve found the ideal people to work for your company, provided ongoing training, awarded pay increases and bonuses, improved your benefits…yet still they keep moving on. Sound all too familiar? You’re not alone. With unemployment is at a record low, many employers across the UK are trying harder than ever to hold on to[…..]

Latest Posts
29 Aug 2018

You never know where a temp job might take your career

Sixteen years ago, I was doing a temping job as a receptionist when the owner of the agency approached me to see if I fancied a go at recruitment. Always open to opportunity, I said yes.  Here we are 16 years later and I’m the Operations Director at Wote Street People.  Now, I could tell[…..]

Latest Posts
25 Jul 2018

Educate employers about benefits of older workers

The latest report from the Government’s Women and Equalities Committee says older workers still face discrimination and the recruitment industry’s ‘failure to take more robust action has a significant impact on (their) ability to access work’. Maxine Hart, our Operations Director, has something to say. Valuing best practice The report is pretty damning stuff. But[…..]

Latest Posts
28 Jun 2018

Feeling hot, hot, hot?

Isn’t the weather glorious.  I don’t think anything beats a British heatwave.  It reminds of just how beautiful our country can be.  Granted, it would be more enjoyable if we weren’t all stuck in the office! So, how can we office workers stay cool in office? Here’s a few tips! If you’re luck enough to[…..]