Blog

  • Home
  • News
  • So What Could Recruiters Do Better?
You Are Here:

So What Could Recruiters Do Better?

Posted on | Posted in News

What can Recruitment Agencies do better? The Survey results.

Here at Wote St Employment Bureau we understand that Recruitment Agencies often have a bad reputation for placing people just for the commission.  So we thought we’d take the bull by the horns and ask our Client database exactly what they thought.

 

Risky we know, but how else can we learn if not from mistakes and listening to our customers?

 

We thought we would start with a bold question:-

What do you find most annoying thing about our industry?

The constant sales calls 0%
They don’t deliver what they promise 0%
They don’t understand my business requirements 33.3%
They don’t offer value for money 33.3%
They just download CVs from job boards and charge me for the pleasure 33.3%

 

The surprising part about this question, was that no-one sited the cold calling. However, it is shocking that so many companies feel that Recruiters just don’t understand the requirements of their Clients.

 

 

How do you use recruitment services?

As a contingency plan – mainly temporary workers 33.3%
To recruit permanent members of staff 66.7%
To gain from their expertise in the staffing market 0%
To outsource our recruiting 0%
We don’t use them 0%

 

This shows that companies tend to only use Recruiters for recruiting – this may sound daft, but we do have a range of other skills that can be utilised – often for free.  Maybe, Clients and Recruiters need to understand each other a little more.

 

 

If you use temporary workers, what is the most important quality in a temporary worker?

Flexibility 0%
Punctuality 0%
Ability to do the required task 100%
Able to follow instruction 0%
Positive attitude 0%

 

The unanimous           vote for “Ability to do the required task” shows that Clients aren’t looking for a willingness to attempt the job in temporary workers, but people who can hit the floor running and get on with the task at hand.

 

When using a recruitment service for permanent placements, which is the deciding factor?

Price 33%
Breadth of candidate pool 0%
Understanding of your recruitment requirements 66.7%
Dealing with someone you like 0%

 

Price is obviously a consideration in these economic circumstances, but Recruiters really do need to understand the Client’s requirements and expectations.

 

 

Temp to Perm is a scenario where you are able to offer a temporary worker a permanent position providing certain conditions are met. How do you view this service?

It allows you to “try before you buy” 20%
It sorts out any problems before they become a permanent member of staff 40%
People don’t commit as they think it’s only a temporary job 20%
It’s too expensive – you feel like you pay twice 0%
We have never used a service like this 20%

 

It’s reassuring to know that people view this service as a valuable way of ensuring that new members of staff fit well with their teams and can prove that they are able to do the job before committing to a permanent contract.  What is a little worrying is the 20% of Clients who feel temporary workers don’t give as much commitment.

 

 

Conclusion

 

We think it’s fair to say that Recruiters definitely need to make sure they not only understand their Clients’ requirements, but that the Client feels that the understanding is there.  We need to fine tune our listening skills and communicate back what has been understood and that it has been interpreted correctly. 

 

So maybe we need to talk more to each other.  The first question shows that sales calls aren’t  as annoying as we may think they are and if they offer an insight or value, why should they be?  Most recipients used Agencies for permanent recruitment, therefore, there should be time to build a communicative relationship, to fine tune expectations and the understanding of these.  Ultimately, we all just want to be understood.

0

Leave a Reply

Your email address will not be published. Required fields are marked *

Latest Posts
17 Apr 2018

A nomination to be proud of

Here at Wote Street People, we were absolutely delighted to hear that our very own Maxine Hart has been nominated in the Business and the Community category of the annual Place To Be Proud Of Awards! These awards are organised by Destination Basingstoke and recognise the contributions made by the individuals, groups, organisations, places and[…..]

Latest Posts
08 Mar 2018

Hello? Is it me you’re looking for?

Use your personal brand to get your dream job When you’re applying for jobs in Basingstoke, you’ll need to consider what will make you stand out as a candidate. Everyone applying for that role will have similar skills, but only you have your own ‘personal brand’. You say tomato, I say tomato  Think of yourself[…..]

Latest Posts
05 Jan 2018

Top 3 tips for getting the most out of your recruitment agency

If you’re looking for job vacancies in Basingstoke, working with a local recruiter like Wote Street People could be very rewarding because we have the local business knowledge that might lead to opportunities for you to meet with companies face to face. However, there’s nothing more annoying than registering for job vacancies in Basingstoke with[…..]

Latest Posts
22 Nov 2017

Established Basingstoke recruitment agency wins Student’s Choice Award

Local recruitment agency, Wote Street People, won Student’s Choice at the recent Skills Tree Awards. The ceremony was held at BDBC Council Chamber on 7th November and organised by Basingstoke Consortium; an education charity that works with the area’s young people. Their goal is to help students gain the skills and confidence for adult life[…..]

Latest Posts
01 Nov 2017

Guide to writing a CV, to get an interview that will get you the job!

What is it used for? A CV provides an overview of your working life so far. However, it doesn’t need to be restricted to just your working life. If you have achievements or interests outside of work that may have a bearing on your application – write about them. Now is not the time to[…..]