Blog

  • Home
  • News
  • So What Could Recruiters Do Better?
You Are Here:

So What Could Recruiters Do Better?

Posted on | Posted in News

What can Recruitment Agencies do better? The Survey results.

Here at Wote St Employment Bureau we understand that Recruitment Agencies often have a bad reputation for placing people just for the commission.  So we thought we’d take the bull by the horns and ask our Client database exactly what they thought.

 

Risky we know, but how else can we learn if not from mistakes and listening to our customers?

 

We thought we would start with a bold question:-

What do you find most annoying thing about our industry?

The constant sales calls 0%
They don’t deliver what they promise 0%
They don’t understand my business requirements 33.3%
They don’t offer value for money 33.3%
They just download CVs from job boards and charge me for the pleasure 33.3%

 

The surprising part about this question, was that no-one sited the cold calling. However, it is shocking that so many companies feel that Recruiters just don’t understand the requirements of their Clients.

 

 

How do you use recruitment services?

As a contingency plan – mainly temporary workers 33.3%
To recruit permanent members of staff 66.7%
To gain from their expertise in the staffing market 0%
To outsource our recruiting 0%
We don’t use them 0%

 

This shows that companies tend to only use Recruiters for recruiting – this may sound daft, but we do have a range of other skills that can be utilised – often for free.  Maybe, Clients and Recruiters need to understand each other a little more.

 

 

If you use temporary workers, what is the most important quality in a temporary worker?

Flexibility 0%
Punctuality 0%
Ability to do the required task 100%
Able to follow instruction 0%
Positive attitude 0%

 

The unanimous           vote for “Ability to do the required task” shows that Clients aren’t looking for a willingness to attempt the job in temporary workers, but people who can hit the floor running and get on with the task at hand.

 

When using a recruitment service for permanent placements, which is the deciding factor?

Price 33%
Breadth of candidate pool 0%
Understanding of your recruitment requirements 66.7%
Dealing with someone you like 0%

 

Price is obviously a consideration in these economic circumstances, but Recruiters really do need to understand the Client’s requirements and expectations.

 

 

Temp to Perm is a scenario where you are able to offer a temporary worker a permanent position providing certain conditions are met. How do you view this service?

It allows you to “try before you buy” 20%
It sorts out any problems before they become a permanent member of staff 40%
People don’t commit as they think it’s only a temporary job 20%
It’s too expensive – you feel like you pay twice 0%
We have never used a service like this 20%

 

It’s reassuring to know that people view this service as a valuable way of ensuring that new members of staff fit well with their teams and can prove that they are able to do the job before committing to a permanent contract.  What is a little worrying is the 20% of Clients who feel temporary workers don’t give as much commitment.

 

 

Conclusion

 

We think it’s fair to say that Recruiters definitely need to make sure they not only understand their Clients’ requirements, but that the Client feels that the understanding is there.  We need to fine tune our listening skills and communicate back what has been understood and that it has been interpreted correctly. 

 

So maybe we need to talk more to each other.  The first question shows that sales calls aren’t  as annoying as we may think they are and if they offer an insight or value, why should they be?  Most recipients used Agencies for permanent recruitment, therefore, there should be time to build a communicative relationship, to fine tune expectations and the understanding of these.  Ultimately, we all just want to be understood.

0

Leave a Reply

Your email address will not be published. Required fields are marked *

Latest Posts
25 Mar 2020

Why you should always be recruiting

Being on the constant look out for potential candidates is essential for attracting the very best people to your business. By waiting until you need someone, you’ll only get the best of candidates available at that point in time. However, by always recruiting, you expose your business to the best of the best. Here’s some[…..]

Latest Posts
12 Mar 2020

The wonder of women

– My inspirational week   Last week was incredibly inspirational for me, and not only because Sunday was International Women’s Day. I spent Tuesday and Wednesday attending a Mental Health First Aid course in Basingstoke, courtesy of Neil Perry Mental Health. It was noticeable that all delegates were women and I hope future events attract[…..]

Latest Posts
17 Feb 2020

Do you hate job boards? Why registering with a recruitment agency helps your job search

Are you tired of spending hours online searching for jobs? Applying for hundreds of positions and not receiving so much as an acknowledgement? Fed-up of being unemployed or unhappy with your current career path? Here at Wote Street People, we always strive to find the perfect match between candidate and employer – something that cannot[…..]

Latest Posts
20 Dec 2019

When the going gets tough: celebrating resilience

Wote Street People sponsors University of Winchester Resilience Award With Christmas nearly upon us, the ‘silly season’ starts – parties ramp up, office life slows down, and chat about what everyone is doing this year is as plentiful as the supply of festive bakes. But it’s not the most wonderful time of the year for[…..]

Latest Posts
04 Nov 2019

Boringstoke to Amazingstoke: 3 reasons why Basingstoke is a great place to look for work in 2020

Another year is almost over and with less than 50 shopping days before Christmas, you may also be thinking about a career move in the New Year. Why not consider a job in Basingstoke? Located in Basing View, one of Basingstoke’s growing business communities, Wote Street People know what a great place Basingstoke is to[…..]