Blog

You Are Here:

Would you settle for less?

Posted on | Posted in Duty of Care

As an independent supplier of Temporary Workers, Wote St Employment Bureau finds cash flow pivotal to our company’s well-being.

It’s one of the reasons that our terms for supplying temps are just 14 days. We have a legal obligation to pay our temps on time and why shouldn’t we; they are a valuable resource and should be rewarded appropriately. Over the last couple of years, we have noticed a gradual “stretching” of the terms by more and more customers; it’s hard out there.  So, we came up with the brain wave of asking our regular customer base (89 companies), if they would be interested in receiving a settlement discount for paying early.

To be honest, giving money back always brings me out in a cold sweat, so this took some gumption on my part.  I was amazed at the response – although I shouldn’t have been.  Only 1 customer said they would seriously consider it.  Everyone else preferred the time to pay.

The positives to be drawn from this include the fact that our pricing is affordable and that more importantly it really is good to talk to your customers.  We could have introduced this measure thinking we were offering a better service, when in fact it added no benefit to our Clients whatsoever.

The other conclusion is that people respect good service; they just need an appropriate amount of time to pay for it. So, Wote St Employment Bureau won’t be introducing settlement discount, but we do need to keep our debtor days to a minimum. 

It’s back to the drawing board and the credit control calls – if anyone has any answers, send them on a postcard to…….. Seriously speaking – it’s good to talk, tell us what works for you.

0

Leave a Reply

Your email address will not be published. Required fields are marked *

Latest Posts
17 Jul 2017

#ThisGirlCan? This girl did – inspiration from Jane Austen

”A large income is the best recipe for happiness I ever heard of”’ –  Jane Austen The 7th of July was the 200th anniversary of the death of Hampshire’s greatest author – Jane Austen.  Here was truly a woman ahead of her time.  In an era where very few women had the opportunity to vote,[…..]

Latest Posts
19 Jun 2017

Wote Street People get Pretty Muddy for Cancer Research

It all started 2 years ago, when Madelaine took part in the Brutal 10k as part of our 25th Anniversary celebrations (celebrations?? Well, we decided to raise money for Basingstoke Consortium as a way of celebrating). The rest of the team went along on a cold Saturday November morning to watch Mad go through hell.[…..]

Latest Posts
24 May 2017

Hello? Is it me you’re looking for?

There’s nothing more annoying than registering for job vacancies in Basingstoke with a recruitment agency and then not hearing anything.  Why does this happen? Distractions.  Anything from temporary requirements to vacancies that don’t match your particular skills.  Before we go any further, this isn’t a list of excuses. As an industry, we should respect our[…..]

Latest Posts
15 May 2017

The benefits of making friends with your recruiter

Recruiters, love us or hate us – we are useful.  We can save you time and money – yes, money.  Now, before you start shouting at the screen, let us explain why. As a job agency in Basing View, we have access to a range of local candidates, either on our database or job board[…..]

Latest Posts
19 Apr 2017

Don’t be an April fool

During the Easter period, at Wote Street People it makes us think of the green shoots of spring, rebirth, and of course, lighter evenings. Not forgetting the delicious side of Easter… chocolate eggs, hot cross buns… *drools* The celebration of all things green around this time precedes Christianity, with the Vernal Equinox being celebrated when[…..]